***I answered this question in two parts because of length limits please read two parts, Part A and Part B.
Works on Windows 10 too. Did not try but may work for some other Windows versions too.
I faced this problem after downloading the drivers from Ricoh website and here is what worked.
On proceeding further I ended up at the below url with the list of downloads
It has files listed for all the supported operating systems. For Windows 8.1, it has the below two files.
- Smart Organizing Monitor, file name z66998L11.exe .
- DDST Printer Driver, file name z60660en.exe
Smart Organizing Monitor
This is printer monitoring tool, not really required but may come handy. It shows the printer status and total number of pages printed. It does not show the cartridge toner status as SP100 cartridge does not has such circuitry. It also has some other tools. If you are installing it, I think it is better to install it after the driver.
Installation is straight forward. Double clicking on the downloaded file unzips some folders/files to the selected location(in my case c:\temp). Navigate to the directory using file explorer. Inside the unzipped folder you can find setup.exe (c:\temp\z66998L11\UTILITY). Double click on setup.exe and installs the tool.
DDST Printer Driver is covered in Part B
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